Privacy policy

This Privacy Policy explains how Santi Lingerie collects, uses, and protects the personal data of users of santi-lingerie.com. By using our website, you agree to the terms of this Policy.

Data We Collect

We may collect the following personal data:

  • First and last name
  • Email address
  • Phone number
  • Shipping address
  • Payment details (processed by secure payment providers)
  • Browsing behaviour data (cookies, analytics)

Purpose of Data Collection

Your data is used to:

  • Process and fulfil orders
  • Communicate order status updates
  • Send marketing communications (with your consent)
  • Improve website performance and personalise your experience
  • Comply with legal obligations

Cookies & Analytics

Our website uses cookies to analyse traffic and improve functionality. We may use Google Analytics and other analytics tools. You may disable cookies in your browser settings, though this may affect certain features of the site.

Marketing Communications

If you have subscribed to our newsletter, we may send you information about new collections, promotions, and special offers. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.

Sharing Data with Third Parties

We do not sell or share your personal data with third parties, except for:

  • Delivery services — to fulfil your order
  • Payment providers — to process payment
  • Analytics services — in anonymised form

Data Storage & Security

We implement technical and organisational measures to protect your data from unauthorised access. Data is stored on the secure servers of Shopify Inc.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent to data processing
  • Lodge a complaint with the relevant supervisory authority

Contact

For any data-related enquiries, please contact us: aksenova.cooperation@email.com

Changes to This Policy

We reserve the right to update this Policy at any time. The current version is always available on this page.